yves pigneur

Tunkelo, T., Hameri, A., Pigneur, Y. (2013) Improving globally distributed software development and support processes – A workflow view. Journal of Software Evolution and Process (forthcoming)

We propose a new approach and related indicators for globally distributed software support and development based on a three year process improvement project in a globally distributed engineering company. The company develops, delivers and supports a complex software system with tailored hardware components and unique end-customer installations. By applying the domain knowledge from operations management on lead time reduction and its multiple benefits to process performance, the workflows of globally distributed software development and multi-tier support processes were measured and monitored throughout the company. The results show that the global end-to-end process visibility and centrally managed reporting at all levels of the organization catalysed a change process towards significantly better performance. Due to the new performance indicators based on lead times and their variation with fixed control procedures the case company was able to report faster bug fixing cycle times, improved response times and generally better customer satisfaction in its global operations. In all, lead times to implement new features and to respond to customer issues and requests were reduced by 50%.

Le Business Science Institute est une Institution libre et internationale ayant pour objet le développement de l’Executive Education au plan international.

La mission du Business Science Institute est de favoriser le développement professionnel et personnel des managers et des entreprises grâce à la mobilisation de ressources académiques internationales de qualité. (more)

A recent Alex’s post on the HBR Bog Network …

The business model canvas — as opposed to the traditional, intricate business plan — helps organizations conduct structured, tangible, and strategic conversations around new businesses or existing ones … (more)

Arrivée ce 2 mai au Canada où je serai prof. invité à HEC Montréal pour quelques mois, au département de systèmes d’information (web). Quel accueil! quel plaisir de pouvoir séjourner ici et côtoyer tous ces super collègues …

mini-atlier pour PME Université sur les business models (web) on May 1st

PME Université constitue une interface entre les milieux académiques et les Petites et Moyennes Entreprises de Suisse Romande, … (more)

Les objectifs de ce mini-atelier sont de (a) découvrir un langage visuel pour décrire, remettre en question et esquisser des Business Models, (b) mieux comprendre certains exemples marquants d’innovation par les business models, tels que Nespresso, SunEdison, Cirque du Soleil et d’autres, (c) explorer le paradigme “Managing as designing” et caractériser le “design thinking”.

Deux entreprises romandes seront utilisées comme illustration: Menegalli (web) et Duvoisin-Groux (web).

Atelier BMGEN au Centre professionnel du Nord vaudois (CPNV)

Cette présentation a pour objectif de présenter à des jeunes en formation BMGEN pour concevoir, remettre en question et évaluer des business models.

short presentation of BMGEN at the MoT event “Successful Business Models for Start-up” on April 25th

with the participation of Samuel Mueller, CEO and co-founder at Scandit (web).

The MoT students had already discovered the BM canvas since Pat van der Pijl (CEO, Business Models Inc., Producer Business Model Generation) gave them, in last December, a lecture on New Venture Strategy and Business Models (web) …

Nice and fruitful retreat at Schlossgut Gross Schwansee in Mecklenburg, (so well organised by Peter), with Alex, Alan, Trish and Greg for preparing and designing the new booklet on Value Proposition Canvas.

The VPC is a plug-in canvas that complement the Business Model Canvas (see previous post here). The tool has now been presented, experienced and tested many times during lectures and workshops. Last time, during the Business Design Summit (BDSummit) in Berlin

An interesting meeting with all the persons participating to the BMGEN venture with Alex …

20 highly motivated people, about 20 ongoing projects and tons of ideas on content production, workshop prep and strategyzer (web) evolution

Picture by Dave (twitter) :

Business Design Summit, an exclusive event for 250 visionary leaders, executives,entrepreneurs, and consultants at Classic Remise (web) Berlin on April 19-20, 2013 … Great event! Great logistics! Great venue!

WHY IS THIS EVENT HAPPENING?

“Whether building new businesses or re-inventing existing ones, all leaders need practical strategies to navigate today’s ruthless business environment. You need tools, not talk.

A few authors, visionaries and world-class entrepreneurs recognize this. They are creating a new business toolbox and playbook to help you meet the demands of your market. They are developing tools that radically reduce your risk, increase your teams performance, clarify your strategy, boost your innovation efforts, discover what your customers really want, and more. … (more)

with great authors and speakers
Steve Blank (The startup-owner manual)
Henry Chesbrough (Open innovation)
Dave Gray (Gamestorming)
Rita Gunther McGrath (The end of competitive advantage)
Luke Hohmann (Innovation games)
Mark Johnson (Seizing the white space)
Lisa Kay Salomon (Moments of impact)
Stefano Mastrogiacomo (The lords of management)
David Sibbet (Visual meetings) and
Alex, Alan, Pat, Tim  and Yves (Business model generation)

And several workshops, with great sketchers …

Wrap-up of the first day (by Christian Rangen) …

A blog post by Paul Hobcraft on the summit.

A recap by Mike …